Frequently Asked Questions

We're located at 24 Vernon Street in downtown Newburyport, Massachusetts. Street parking and public parking lots are available nearby within walking distance.

Monday-Saturday: 8:00 AM - 7:00 PM
Sunday: Closed

We operate by appointment only to ensure personalized attention for each client. You can book online at soulserenitywellness.com or call (978) 423-2531 to schedule.

Soul Serenity Wellness has been serving Newburyport and the North Shore since 2007—over 18 years of trusted care.

Unlike typical medical spas that focus solely on procedures or day spas that only offer relaxation, Soul Serenity uniquely bridges both worlds—delivering medical-grade results with a holistic, nurturing approach. We combine advanced aesthetic treatments with traditional wellness services.

Yes, all of our aestheticians, massage therapists, and wellness practitioners are fully licensed, certified, and experienced in their specialties. We maintain the highest professional standards of care.

Yes, all new clients must complete a consultation before their first service. This allows us to assess your needs and create a personalized treatment plan.

Consultations are $90 for both virtual (30 minutes) and in-person (30 minutes) options. We also offer consultation packages that include services:

• In-Person with Signature Facial: $240 (1 hr 45 min)
• In-Person with Advanced Facial: $300 (2 hr 15 min)
• Consultation with 60 Minute Massage: $210 (1 hr 30 min)
• Consultation with Non-Invasive Body Sculpting: $210 (1 hr 30 min)

Yes, we offer financing through Cherry for qualifying treatments, making advanced aesthetic procedures more accessible with flexible payment plans.

We accept all major credit cards, debit cards, Apple Pay, Google Pay, and cash.

Yes, we offer treatment packages and monthly membership options for our regular clients. Contact us at (978) 423-2531 for information about current packages and pricing.

NeoGen PSR is a plasma skin resurfacing treatment that uses plasma energy to rejuvenate skin from within, stimulating new collagen production for firmer, smoother skin with reduced wrinkles and pigmentation. It's minimally invasive with little downtime—a great alternative to traditional laser treatments or surgery.

NeoGen PSR pricing:

• Lip Plumping Treatment (25 min): $150
• Low Energy - Face, Neck, or Décolletage (1.5 hours): $1,000 each
• High Energy - Face, Neck, or Décolletage (1.5 hours): $3,000 each

Most clients describe it as tolerable discomfort. We use numbing cream to keep you comfortable during treatment. You'll feel a warm sensation during the procedure, but it's manageable.

Low Energy: 3-5 days of healing. High Energy: 5-7 days, similar to a moderate sunburn. Your skin will peel naturally, revealing fresh, rejuvenated skin underneath. Most clients can return to normal activities within a week.

Results can last 1-2 years or more with proper skincare and sun protection. Regular maintenance treatments help extend results even longer.

TriLift is an innovative non-invasive treatment combining three technologies: Dynamic Muscle Stimulation, TriPollar RadioFrequency, and TriFX RF Microneedling to lift, tone, and rejuvenate skin without surgery or needles.

• Face & Neck (1.5 hours): $650
• Hands (1 hour): $150
• Chest/Boob Lift (1 hour): $500
• Stomach (1 hour): $1,200
• Arms Including Hands (1 hour): $1,500
• Upper Leg + Knees (1 hour): $1,800
• Lower Legs + Knees (1.5 hours): $800

Unlike Botox, TriLift uses no injections or needles. It naturally tones facial muscles and tightens skin through radiofrequency and microneedling technology. Results are immediate with continued improvement over time, and there's zero downtime.

No! TriLift is completely non-invasive with zero downtime. You can return to work, exercise, and normal activities immediately after treatment.

Most clients see noticeable results after 1 treatment, with optimal results after a series of 3-6 sessions spaced 1-2 weeks apart. Maintenance treatments every 3-6 months help sustain results long-term.

Soul Serenity Signature Facial:

• Signature (1 hour): $180
• Advanced (1.5 hours): $240

Glo2Facial:

• Express Facial (45 min): $190
• Spa Facial (1 hour): $230
• Luxe Facial (1 hr 15 min): $265

A Glo2Facial is an advanced 3-in-1 treatment that uses unique OxyPods to gently exfoliate and create an oxygen-rich environment. It combines exfoliation, massage, and ultrasound technology to stimulate oxygenation and infuse antioxidants. It provides immediate glowing results with zero downtime.

During your consultation, we'll assess your skin type and concerns to recommend the best facial. The Glo2Facial Express is perfect for quick results, the Signature Facial for deep customization, and the Glo2Facial Luxe for ultimate pampering.

For optimal results, we recommend monthly facials to maintain healthy, glowing skin. Your aesthetician will create a customized schedule based on your specific skin needs.

Our body sculpting uses radio frequency and cavitation technology to reduce fat cells and tighten skin without surgery or downtime.

• Consultation (1.5 hours): $210
• Abdomen/Love Handles/Muffin Tops (1 hour): $150
• Thighs (1 hour): $150
• Arms (1 hour): $150
• Back/Bra Bulges (1 hour): $150
• Chin/Double Chin (30 min): $90

Glo2Body uses oxygenating body treatment technology for instant radiance and skin tightening.

• Small Area (30 min): $175
• Medium Area (45 min): $225
• Large Area (1 hour): $275

Most clients see best results with 6-10 sessions done 1-2 times per week. You'll start seeing changes after 3-4 sessions, with optimal results after completing the full series.

No! Most clients find body sculpting relaxing and completely painless. You'll feel a warm sensation from the radiofrequency, similar to a hot stone massage.

Therapeutic Massage:

• 30 Minutes: $90
• 60 Minutes: $150
• 75 Minutes: $180
• 90 Minutes: $210

Swedish Massage:

• 60 Minutes: $150
• 75 Minutes: $180
• 90 Minutes: $210
• 120 Minutes: $270

Hot Stone Massage:

• 60 Minutes: $150
• 90 Minutes: $210

Prenatal Massage:

• 60 Minutes: $150
• 75 Minutes: $180
• 90 Minutes: $159

60 minutes is perfect for focusing on specific areas. 90 minutes allows time for full-body work and deeper relaxation. First-time clients often prefer 90 minutes.

Yes! We offer specialized Prenatal Massage designed for expecting mothers in their second and third trimesters. It safely addresses pregnancy discomforts like back pain and swollen ankles.

For general wellness and stress management, monthly massages are ideal. For chronic pain or injury recovery, weekly or bi-weekly sessions may be beneficial initially.

Skin Classic treats skin irregularities like skin tags, cherry angiomas, and broken capillaries using advanced technology.

• Consultation (1 hr 15 min): $265
• Each Individual Irregularity (5 min): $40
• 5 Irregularities (15 min): $175
• 10 Irregularities (30 min): $300

Most clients describe minimal discomfort, similar to a quick pinch. The treatment is very fast—each spot takes only seconds.

Many irregularities can be treated in just one session. Some may require 2-3 treatments for complete removal.

• Lash Lift & Tint (1 hour): $150
• Brow Lamination (1 hour): $105
• Brow Shaping: $30
• Brow Tint (20 min): $30
• Lip Wax (15 min): $15

Lash lifts typically last 6-8 weeks, depending on your natural lash growth cycle. No daily maintenance required!

Brow lamination straightens and sets brow hairs in an upward direction, creating a fuller, more defined look. Results last 6-8 weeks.

Sound Healing for the Soul is a transformative 1-hour session ($150) with expert practitioner Kathy Peabody. It uses therapeutic sound frequencies to reduce stress, improve sleep, and enhance overall well-being.

Our custom spray tan service provides a natural-looking glow without UV exposure. Cost: $90 for 30 minutes.

Three easy ways: Book online at soulserenitywellness.com, call (978) 423-2531, or message us through our website or social media.

We recommend booking 1-2 weeks in advance for best availability, especially for weekends and specialized treatments.

We require 24-hour notice for cancellations or rescheduling to avoid a cancellation fee.